CANCELLATIONS & REFUNDS
At JM Ride CR, we strive to provide the best service. Below is our change and refund policy to ensure a clear and fair experience:
Rent a Car:
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Cancellations made more than 72 hours in advance: 80% refund of the total payment.
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Cancellations made less than 48 hours in advance: No refund.
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Reservation modifications: Subject to availability and possible fare differences.
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Cleaning: The vehicle must be returned in the same condition as received. A $20 fee will be applied in cases of excessive dirt.
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Fuel: The vehicle is delivered with a full tank and must be returned the same way.
Tours & Services:
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Cancellations made more than 72 hours in advance: 80% refund or credit for another service within two months.
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Cancellations made less than 48 hours in advance: No refund.
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Date changes: Subject to availability and prior notice.
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For changes or refunds, contact us at customerservice@jmridecr.com.
Note: No refunds will be issued for late arrivals or no-shows on the day of the service.
Thank you for choosing JM Ride CR. Your adventure starts with us.